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Pet Family

Halloween Customized Pet Portrait Puzzle

Halloween Customized Pet Portrait Puzzle

Regular price £39.99 GBP
Regular price Sale price £39.99 GBP
Sale Sold out
Taxes included. Shipping calculated at checkout.
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- LOGISTICS GUARANTEE

1. Provide accurate logistics tracking service for each parcel!
2. Full refund with packages damaged or not delivered.

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- CUSTOMER SERVICE

Our customer service is always here, and we look forward to hearing from you!
Contact via petfamilydiy@gmail.com, we will be with you very soon!

Shipping & Return

Customized Product Refund Policy

I. Scope of Application

This policy applies to all products designed and produced based on personalized customer requirements (e.g., custom sizing, patterns, text, materials, etc.). It does not apply to standard or non-customized products.

II. Non-Refundable Circumstances

Due to the unique nature of customized products, refunds or returns will not be accepted in the following cases:

Customer Errors

l Mistakes in design files, text content, dimensions, or other specifications provided by the customer (e.g., typos, color discrepancies, incorrect sizing).

 

l Cancellation requests due to personal reasons after the customer has confirmed the design proof or sample.

Production Stage

 

l Production has already commenced (e.g., materials have been cut, printed, engraved, etc.).

 

l Customized materials cannot be resold (e.g., specialty fabrics, engraved metals, etc.).

Subjective Preferences

l Dissatisfaction with subjective aspects like color, material texture, etc. (product descriptions and samples serve as the reference standard).

III. Refundable Circumstances

Customers may request a full or partial refund under the following conditions:

Seller Liability

l The product significantly deviates from the final design proof confirmed by the customer.

 

l The product has quality defects (e.g., damage, functional failures).

Shipping Damage

Damage during transit, provided valid evidence is submitted (e.g., photos, videos).

Delivery Delays

Failure to deliver within the agreed timeframe (excluding force majeure). The customer may cancel the order and request a refund.

 

IV. Refund Process

Customers must contact customer service(petfamilydiy@gmail.com) within 48 hours of delivery and submit evidence (e.g., photos, videos, order number).

 

The seller will review and respond with a resolution within 5 business days.

 

Approved refunds will be issued to the original payment method (processing time varies by payment platform).

 

V. Alternative Solutions

For non-refundable orders, the following options may be offered (subject to mutual agreement):

 

Free Revisions: For minor fixable issues (e.g., replacement parts, partial repairs).

 

Discount Compensation: A partial credit for future purchases.

 

Remanufacturing: Reproduce the item with the customer covering material and labor costs.

 

VI. Disclaimer

Refunds may be denied if disputes result from ambiguous or incomplete customer-provided information.

  Delays caused by force majeure (e.g., natural disasters, pandemics) exempt the seller from liability.

 

VII. Customer Acknowledgment

Placing an order constitutes acceptance of this policy. Customers are advised to:

l Carefully review design proofs and order details.

 

l Consult customer service before purchasing to clarify customization requirements.

 

 

VIII. Policy Updates

This policy may be revised periodically. The latest version will be published on the official website.

 

Important Notes:

 

l Customized products are unique; ensure thorough communication of requirements before purchase.

 

l Retain all communication records (e.g., chat logs, approved files) for dispute resolution.

Ocean-Inspired Custom Pet Puzzle

Turn your pet’s photo into a magical ocean memory – one puzzle piece at a time.

🌊 Every pet holds a secret ocean story. Let yours surface.

Bring your pet into a dreamy marine world where every piece tells a story. Whether it’s a mermaid kitty, a deep-sea explorer pup, or a sea fairy bun, our Ocean Series Pet Puzzle transforms your favorite pet photo into an interactive, decorative work of art — perfect for bonding, gifting, and cherishing.

🧩 Why You’ll Love It

🐚 Story-worthy DIY Keepsake
Freeze your beloved pet’s moment in time — and relive it with every piece you put together. Frame it afterward for a one-of-a-kind wall art in your pet’s room.

🧜 Parent-Child Ocean Adventure
Choose from 60 to 1000 pieces. Whether it’s your child’s first puzzle or a relaxing weekend challenge, each tier brings your family closer through focus and fun.

🐳 Safe & Premium Materials
Crafted with eco-friendly white cardboard and soy-based inks. Smooth edges, tight-fitting pieces — safe for tiny hands and curious paws.

🧩 Custom Options

Pieces Available:
▸ 60 pcs (Ages 3+ | Early learning)
▸ 120 pcs (Ages 6+ | Parent-child interaction)
▸ 300 pcs (Adult leisure)
▸ 500–1000 pcs (Collector level)

Sizes Reference:
▸ 60 pcs ≈ 20×30cm | 1000 pcs ≈ 75×50cm
(Other sizes? Just ask us!)

Photos Needed:
▸ 1–3 high-res pet photos
▸ Recommended: Clear subject + simple background
▸ Optional: Ask designer to enhance brightness/composition

✨ Bonus Features

🐠 Multi-Pet Montage Mode
Stitch together 2–9 pets in one puzzle! Choose a nine-grid layout or a story-style comic strip (300+ pieces only).

🐾 Perfect For…

🎂 Kid's Birthday Gift
A fun way to bond over their beloved pet

🎉 Pet-Themed Party Game
Finish the puzzle to win a treat prize!

📸 Milestone Celebration
Mark your pet’s growth stages

🏡 Home Decor Idea
Frame it and hang in your pet's room or hallway

FAQ

📷 Can I use a blurry photo?
→ Our designers will optimize it, but high-res is best for detail.
🔍 Are there marks on the back of the puzzle?
→ Default is no markings to keep it challenging. Add a note if you want guide marks.
🕒 How long does it take?
→ Custom production: 5–7 business days.

🌊 Every puzzle piece is a ripple in your shared story.

Start piecing together your pet’s ocean fairy tale today.

👉 [Upload Your Photo & Customize Now]

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